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Help

T Website Accessibility   | T Finding Your Way Around   | T About This Redesign   | T The Breadcrumb Trail   | Searching This Site   | Disclaimer   | T Linking   | Copyright   | T Privacy   | Maps   | T Website Availability   | T Website Statistics   | Partnerships   | T Cookies   | Logos and Awards   | T Better Connected Report   | T Exit Survey  
 

Finding Your Way Around

This website can be navigated in a number of ways, which are detailed below.
The homepage contains a list of main sections that make up the site.
Clicking on one of these will take you to the relevant content contained within that section.
The content is made up of the following main sections: Business Community and Living Council, Government and Democracy Education and Learning Environment Health and Social Care Housing Jobs and Careers Legal Services Leisure and Culture Policing and Public Safety Social Issues Transport and Streets Life Events Maps Online Services Related Websites We have followed a classification system known as LAWS   , which is a system from central government that groups content in an easy to find, user focused way.
 

About This Redesign

Find out what we did during the T redesign   of this site.  

The Breadcrumb Trail

We use a navigational aid on all of our web pages known as a breadcrumb trail.
The breadcrumb trail is a set of clickable links which enables web users to trace their placement within the website.
It also tells users who join the website from a search engine, whereabouts they are within the website.
As a user moves through the website, a link is added to the Breadcrumb Trail at each level.
The Breadcurmb Trail is located at the top of every page and looks something like this: Home > Health and Social Care > Disabilities > Learning Disabilities  

Searching This Site

If you cannot find what you want by visiting one of the sections above you can try an alternative method:

Site Map

The T site map   provides an overview of the site’s structure and a breakdown of each section and it’s relevant sub-sections.

A-Z

This provides an T alphabetical list   of some of the services that Durham County Council offer.
From abnormal loads through to white line testing.

Quick Search

There is a search box located in the top right hand corner of every web page on this site.
Simply place your cursor in the box and type in your chosen keyword or words, press the return (or enter) key and the site will perform a search for your keywords.
See further information on T what the Quick Search covers   and how to search specific areas of this site.

FAQs

Frequently Asked Questions provide answers to questions that have already been asked (eg where is my nearest library?).
Each T FAQ   can be found under a subject category.

Life Events

T Life Events   provide information about specific events that might affect you, from going to college to having a baby or dealing with debt.
Simply click on a link which interests you and you will be taken to a list of relevant information.  

Disclaimer

Every effort is made to ensure that all the material on this site is up to date and accurate but we cannot accept responsibility for any loss or damage which may occur from use of the information.
Links to other sites are monitored but we cannot be held responsible for the information contained in other sites.  

Linking

Durham County Council encourages users to establish hypertext links to the site.
You do not have to ask permission to link directly to pages hosted on the Durham County Council website.
We do not object to you linking directly to our information.
However, we do not permit our pages to be loaded into frames on your site.
Our pages must load into a user's entire window.
Nor should you insert any graphic into, or play audio content over Durham County Council content, nor allow a pop-up to appear simultaneously with Durham County Council content. We do not permit a website to link to Durham County Council if it contains material which is libelous, defamatory, pornographic, obscene, or is in any way a breach of the laws of England and Wales or infringes any third party intellectual property rights.  

Copyright

Unless otherwise stated, all of these pages are copyright protected.
� Copyright Durham County Council.
All rights reserved.  

Privacy


(( Privacy/Security Information )) Wherever the lock symbol (as above) appears on our site you will find an explanation of why information is being requested or a link to our T privacy statement   .  

Maps

Maps on this site have been reproduced from Ordnance Survey material with the permission of Ordnance Survey   on behalf of the Controller of Her Majesty's Stationery Office � Crown copyright.
Unauthorised reproduction infringes Crown copyright and may lead to prosecution or civil proceedings.
Durham County Council 07658 920 00.
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Website Availability

We aim for this service to be available 24 hours a day, seven days a week and to let you know of any T pla nned breaks in service   in advance.
This link will take you to our service availability statistics   which are independently provided by siteimprove.com.  

Website Statistics

We provide access to T summa ries of our monthly website statistics   reports, which you are free to view online.  

Partnership Websites

Our web team continue to work on a number of other websites including this one.
Find out which T other sites we have been involved in creating   .  

Cookies

We do not use cookies on this website for the collection of personal data, however temporary cookies are used by the website statistics package to log you into the system, also on the Quick Poll so that you can only vote once, and on our exit survey.
If you have any queries about this please contact our website administrator   for help and advice.
If you would like to know more about cookies and how to deal with them please visit www.aboutcookies.com   .  

Logos and Awards

Find out which T logos and awards   we have won.  

Better Connected Report

Find out out Durham County Council did in this year's SOCITM T Better Connected Report   .  

Exit Survey

We do a website exit survey in order to help us understand who are visitors are and how they use our site so that we can improve it.
We use a cookie to ensure that only every 10th visitor is presented with the survey and to make sure that you are not presented with our exit survey more than once in a three month period.
The survey takes a few moments to fill in and the questions asked change on a regular basis.
You do not have to answer the questions but we welcome your feedback.
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