| Contact | Description | Telephone |
|---|
| County Durham Care | Investing in Modern Services for Older People consultation | |
| County Durham Development Company | Can also be reached via [email protected] | 0191 383 3670 |
| County Record Office | County Record Office | 0191 383 3253 |
| County Treasurer | General contact for the County Treasurer | 0191 383 3520 |
| Crook Library | Crook Library | 01388 762 269 |
| Culture and Leisure | General contact address for the Culture and Leisure Service | 0191 383 3595 |
| Culture and Leisure Administration | Culture and Leisure Administration | 0191 383 3595 |
| Culture and Leisure Information and Community Development | Culture and Leisure Information and Community Development | 0191 383 4231 |
| Customer Services | General contact for Customer Services | 0191 383 3755 |
| Day Care Centres | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| Design and Conservation Team | Regeneration of Settlements, Environmental Projects | 0191 383 3347 |
| Design and Print Services | Provide a comprehensive photographic, graphic design, colour printing, reprographics and finishing service for the county council and other associated organisations. | 0191 383 3761 |
| Development Control | Ensures that mineral working and waste disposal operations can meet essential needs with the minimum of adverse impact. | 0191 383 3397 |
| Direct Payments | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| DLI Museum and Durham Art Gallery | The building houses the Durham Light Infantry regimental collection and the Durham Art Gallery. It has undergone major redevelopment and is Durham's most modern visitor attraction. | 0191 384 2214 |
| Durham Clayport Library | Durham Clayport Library | 0191 386 4003 Minicom 0191 386 3105 |
| Durham Learning Resources | Integrated support service to schools, including project loan collections of books, models and artefacts, and advice, information and training for teachers | 0191 383 4459 |
| Durham Miner Project | Durham Miner Project | |
| Durham Studies | The Durham Studies collection has many useful sources of information about people and places in County Durham | 0191 383 4478 |
| Durham Studies Projects | Durham Studies Projects | |
| Easington Library | Easington Library | 0191 527 0239 |
| Economic Development Policy | Provides a policy framework for the economic development and regeneration work of the county council and its partners. | 0191 383 3699 |
| Education | General contact for anything to do with learning and education | 0191 383 4574 |
| Education Development Service | Involvement in schools through: phase and subject inspectors; advisory teachers; and a range of consultants supporting national and local strategies. | 0191 383 4090 |
| Education in the Community | Organise and deliver youth and community work and adult education opportunities throughout County Durham. | 0191 383 3259 |
| Education Policies | The unit establishes the strategic direction of, and formulates plans and policies for, the Education Service. The unit also deals with School Holiday dates and timing of the school day. | 0191 383 4161 |
| Education Welfare, Exclusions, Attendance, Child Employment | Education Welfare Service, School Attendance & Exclusions, Child Employment | 0191 383 3302 |
| Educational Psychology Service | Includes the team of Educational Psychologists, the Anti-bullying Service, the Portage Pre-school teaching Service and the Dyspraxia Service | 01388 424901 |
| Electrical Design and Maintenance | Full design and maintenance services for all electrical services within County Council Premises. | 0191 383 4050 |
| Environment Services Finance Enquiries | Contracts, invoices | |
| Environment Services General Enquiries | Highways, Environmental, Design Services | 0191 383 3469 |
| Environmental Issues | Recycling, Energy Management, Sustainable Development,Sustainable Waste | 0191 383 3361 |
| Esh Winning Library | Esh Winning Library | 0191 373 4412 |
| European Team | Team responsible for European Funding etc. | 0191 383 3448 |
| Every Child Matters | | |
| Ferryhill Library | Ferryhill Library | 01740 651 236 |
| Fostering | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| Freedom of Information | Freedom of Information Publications Scheme | 0191 383 3602 |
| GIS Team | Geographic Information System (electronic mapping) | |
| Greencroft Educational Psychology Service | | |
| HAUC - County Hall | HAUC - County Hall | |
| HAUC - Northern Area | HAUC - Northern Area | |
| HAUC - Southern Area | HAUC - Southern Area | |
| Heating Design and Maintenance | Design and maintenance of mechanical services installations associated with buildings. County Council Premises Only | 0191 383 4050 |
| Help Desk | The Durham County Council Help Desk, whose staff will be pleased to assist you or direct your queries to the appropriate person | 0191 383 4567 |
| Highway Adoption | Adopted status roads and footways | 0191 383 3766 |
| Highway Development Control | Highway implications of planned developments and local plans | 0191 383 4145 |
| Highway Maintenance | Winter Maintenance, Road and Footpath maintenance, Annual contracts, Weed Treatment | 0191 370 6000 |
| Highway Management - General Enquiries | | |
| Highways Action Line HAL | Single point of contact regarding Highway and street Lighting issues | 0191 370 6000 |
| Highways Design Schemes and the Local Transport Plan | | |
| Historic Buildings | Historic Buildings - restoration | 0191 383 3364 |
| Home Care | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| Horden Library | Horden Library | 0191 586 3887 |
| ICD Projects | | |
| International Office | Find out how you can get involved with young people in other countries. | 0191 383 3631 |
| Jobs | This is the contact point for all enquiries relating to recruitment and employment at Durham County Council. | 0191 383 3776 |
| Killhope | The North of England Lead Mining Museum near Allenheads in the Durham Dales. | 01388 537 535 |
| Lanchester Library | Lanchester Library | 01207 521 021 |
| Landscape | For advice on the Countryside Agency study of the Character of England, on the protection and management of hedgerows, stonewall work, and historic landscapes. | 0191 383 4076 |
| Learning Network | Learning Network is a project running in Derwentside which provides IT and other basic courses in Community venues and libraries | |
| Learning Support Service | The Learning Support Service team specialise in particular areas of need - including the Behaviour Support Service, Home and Hospital Support Service, EMTAS (Ethnic Minority and Traveller Achievement Services - Language for Learning and Education Service for Travelling Children), Advisory and Specialist Teaching Service and the Sensory Support Service. | 01740 656998 |
| Library Housebound Service | Selection and delivery of library books and spoken word cassettes to readers at home and in care establishments | 0191 383 4224 |
| Local Agenda 21 | County Durham Local Agenda 21 is a partnership of organisations and individuals in the County, committed to finding new ways of making progress towards sustainable development | 0191 383 3361 |
| Mainly Books | Mainly Books - Durham Learning Resources' bookshop for schools. | 0191 383 3694 |
| Metrology Laboratory | Consumer Services Metrology Laboratory | 0191 383 4250 |
| Murton Library | Murton Library | 0191 526 2025 |
| Music | Music library | 0191 383 3602 |
| Music Support Service | Inspire young people in our communities to enjoy music throughout their lives, providing a wide range of high quality musical educational opportunities. | 01388 608421 |
| Newton Aycliffe Library | Newton Aycliffe Library | 01325 312 856 |
| Newton Hall Library | Newton Hall Library | 0191 386 7695 |
| Northern Area | Highway Management for Chester-le-Street, Derwentside, Durham City, Easington | 0191 370 6000 |
| Observatory | County Durham Observatory | 0191 383 5555 |
| Open Learning | Variety of Open Learning courses available in thirteen library service points throughout the county | 0191 383 4231 |
| Parking | Residents and Public Parking in County Durham | 0191 370 6000 |
| Pedal Power | General comments about cycling facilities with County Durham | |
| Pelton Library | Pelton Library | 0191 370 0485 |
| Performance Review - Education | Provide detailed analysis of test and exam results, processes the Durham Baseline Assessment system, supports the LEAs forward planning through pupil forecasting and undertakes a range of specialised statistical analysis. | 0191 383 4183 |
| Peterlee Library | Peterlee Library | 0191 586 2279 |
| Planning Policy | Matters relating to County Council planning policy | 0191 383 4115 |
| Planning Projects | | 0191 383 4102 |
| Planning (Education) | Planning and provision of school places, asset management planning, school organisation and reorganisation, schools and estates liaison to ensure appropriate premises, temporary closure of schools, and co-ordinates departmental health and safety matters. | 0191 383 3199 |
| Press and Publicity Unit | Please forward any comments on County Council Press Releases to this address | 0191 383 3373 |
| Primary School Admissions | Primary School Admissions | 0191 383 4490 |
| Prison Library | | 0191 383 3595 |
| Promotion and Marketing | Marketing and Promotion Team, Culture and Leisure | 0191 383 3657 |
| Public Rights of Way | | 0191 383 3239 |
| Public Transport | Public Transport | 0191 383 3337 |
| Reader Development | Contact for people's views on books and reviews featured on the website. | |
| Reclamation | Reclamation, Environment, Design Services | 0191 383 4089 |
| Reclamation of Derelict Land | | 0191 383 4089 |
| Regeneration | Regeneration initiatives. | 0191 383 4351 |
| Registered Traders Scheme | Please contact us for further information on the County Durham Registered Trader Scheme. | 0845 330 3313 |
| Registrars | Queries about the online system for ordering copy certificates | |
| Residential Homes | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| Road Accident Investigation and Prevention | Remedial scheme design and implementation | 0191 370 6000 |
| Road Safety | Durham County Council Road Safety schemes and initiatives | 0191 383 3768 |
| Road Traffic Accident Statistics | Collection, storage and analysis of road safety related data | 0191 370 6000 |
| Roads and Bridge Schemes | single point of contact for enquires about bridge schemes | |
| Sacriston Library | Sacriston Library | 0191 371 0550 |
