| Contact | Description | Telephone |
|---|
| Adoption | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| Aids and Adaptations | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| Annfield Plain Library | Annfield Plain Library | 01207 234 241 |
| Anti Bullying Service | The Anti Bullying Service are a group of people who have a special interest in helping young people who are being bullied, or are bullies. The group consists of people with backgrounds in educational psychology, education welfare, social services, and teaching - to name but a few! All have considerable experience in working with young people who face these types of difficulties in school, and are part of Durham's Educational Psychology Service. | 01388 424955 |
| Archaeology | Any queries about archaeology in County Durham. Can also be reached via [email protected] | 0191 383 4212 |
| Arts Development | | 0191 3842214 |
| Barnard Castle Library | Barnard Castle Library | 01833 638 001 |
| Behaviour Support and Social Inclusion | Behaviour Support and Social Inclusion | 0191 383 4551 |
| Belmont Library | Belmont Library | 0191 384 3223 |
| Bishop Auckland Library | Bishop Auckland Library | 01388 602 610 |
| Bishop Auckland Register Office | Bishop Auckland Register Office | 785 64404 |
| Blackhall Library | Blackhall Library | 0191 586 3545 |
| Blue Badge | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| Bowburn Library | Bowburn Library | 0191 377 0693 |
| Brandon Library | Brandon Library | 0191 378 0527 |
| Building Schools for the Future | Zmail group for the Building Schools for the Future initiative | 01913835719 |
| Building Schools for the Future consultation | Zmail group for the Building Schools for the Future consultation | 01913835719 |
| Business Sites | For information about business sites in County Durham | 0191 383 3345 |
| Carers | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| Chester-le-Street Library | Chester-le-Street Library | 0191 388 2015 |
| Chief Executive | Group for website feedback addressed to the Chief Exec | |
| Chief Executive's Office | Through its Chief Executive's Office, the county council is working to create a more robust, diverse, prosperous and self-sustaining economy for County Durham. | 0191 383 4344 |
| Chief Executive's Office Administration | Administration and financial and staffing support for the Service. | 0191 383 4344 |
| Child Protection - Education | Education support for children looked after. | 0191 383 3115 |
| Child Protection - Social Care | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| Childminders | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| Children's Homes | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| Chilton Library | Chilton Library | 01388 720 251 |
| Civil and Geotechnical Laboratory General Enquiries | Environment, Design Services, Engineering Laboratory | 0191 383 3472 |
| Committee | The staff in this Team, together with other senior staff provide support services to the full range of meetings of the
Council and its decision-making and deliberative bodies. | 0191 383 3000 |
| Community Engagement | Zmail Group for the Community Engagement section of the SHSCP webpages | |
| Community Information Database | Community Information Database | |
| Community Safety | Community Safety was established in March 1998 to coordinate the County Council's corporate response to the Crime and Disorder Act 1998. Its purpose is to support the Authority's corporate theme to promote "strong, healthy and safe communities", more specifically that element which relates to the safety of communities through crime prevention and reduction, as well as tackling fear of crime.
| 0191 384 4252 |
| Community Support Division | Provide support and guidance to individuals, groups and organisations, acting as a link to help the county council and the community work better together. Work alongside county councillors through the Member Area Panels to address local issues and involve people in decision making. | 0191 384 4252 |
| Community Volunteers | Pathfinders (community volunteers) is the contact for the Pathfinders project which supports the work of volunteers who help people develop ICT skills again in libraries and community venues in target wards in County Durham. | |
| Consett Library | Consett Library | 01207 503 606 |
| Consumer Services | Trading standards and consumer services for County Durham | 0191 383 3585 |
| Continuing Professional Development | Contact for CPD enquiries | |
| Cornforth Library | Cornforth Library | 01740 654 320 |
| Corporate Complaint | Make a complaint | 0191 383 4567 |
| Corporate Policy | Facilitates continuous improvement in the County Council's performance, while making the organisation more responsive to the needs of service users. | 0191 383 4964 |
| Corporate Research and Information | Informs the County Council's policy-making process and provides evidence in support of cases for funding. | 0191 383 3497 |
| Corporate Services | Corporate Services consists of six divisions which provide business services, largely as internal support services to other Service areas of the County Council, but also some direct to the public. | 0191 383 3488 |
| Coundon Library | Coundon Library | 0191 3843223 |
| Countryside | Environment and the Countryside | 0191 383 3594 |
| Countryside Rangers | Countryside Rangers | 0191-3833594 |
| County Durham Books | The 'publishing wing' of Cultural Services (formerly the Arts, Libraries and Museums department). We design and prepare local history books and sell them in our libraries, through retailers around the country, and by direct sale. | 0191 383 4479 |
| County Durham Business and Learning Partnership | County Durham Business & Learning Partnership is the newly constituted EBLO (Education Business Links Organisation) for County Durham. It is made up of a number of local and national organisations that help education and business work together for the benefit of young people and the business community. | 01740 652 681 |
| County Durham Care | Investing in Modern Services for Older People consultation | |
| County Durham Development Company | Can also be reached via [email protected] | 0191 383 2000 |
| County Record Office | County Record Office | 0191 383 3253 |
| County Treasurer | General contact for the County Treasurer | 0191 383 3520 |
| County Wide | ZMail group for the County Wide pages | |
| Crook Library | Crook Library | 01388 766504 |
| Culture and Leisure | General contact address for the Culture and Leisure Service | 0191 383 3595 |
| Culture and Leisure Administration | Culture and Leisure Administration | 0191 383 3595 |
| Culture and Leisure Information and Community Development | Culture and Leisure Information and Community Development | 0191 383 4231 |
| Customer Services | General contact for Customer Services | 0191 383 3755 |
| Data Protection | | |
| Day Care Centres | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| Democratic Services | The Division contributes collectively to the Council's overall corporate aims strategic objectives and priorities by making sure that its activities are directed towards providing a comprehensive range of services in support of the democratic, corporate and policy setting processes and initiatives. These activities assist both Elected Members individually and collectively and the operation of the Council's Services as a whole. | |
| Demographics | Demographic information for the County | 0191 383 4341 |
| Design and Conservation Team | Regeneration of Settlements, Environmental Projects | 0191 383 3347 |
| Design and Print Services | Provide a comprehensive photographic, graphic design, colour printing, reprographics and finishing service for the county council and other associated organisations. | 0191 383 3761 |
| Development Control | Ensures that mineral working and waste disposal operations can meet essential needs with the minimum of adverse impact. | 0191 383 3397 |
| Direct Payments | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| DLI Museum and Durham Art Gallery | The building houses the Durham Light Infantry regimental collection and the Durham Art Gallery. It has undergone major redevelopment and is Durham's most modern visitor attraction. | 0191 384 2214 |
| Durham Clayport Library | Durham Clayport Library | 0191 386 4003 Minicom 0191 386 3105 |
| Durham Learning Resources | Integrated support service to schools, including project loan collections of books, models and artefacts, and advice, information and training for teachers | 0191 383 4459 |
| Durham Studies | The Durham Studies collection has many useful sources of information about people and places in County Durham | 0191 383 4952 |
| Durham Studies Projects | Durham Studies Projects | |
| Easington Library | Easington Library | 0191 527 0239 |
| Economic Development Policy | Provides a policy framework for the economic development and regeneration work of the county council and its partners. | 0191 383 3699 |
| Education | General contact for anything to do with learning and education | 0191 383 4574 |
| Education Development Service | Involvement in schools through: phase and subject inspectors; advisory teachers; and a range of consultants supporting national and local strategies. | 0191 383 4090 |
| Education Health and Safety | Development and promotion of LEA Health and Safety | 0191 3835567 |
| Education in the Community | Organise and deliver youth and community work and adult education opportunities throughout County Durham. | 0191 383 3259 |
| Education of Children in Public Care and Looked After Children | The Education of Children in Public Care and Looked After Children | 0191 586 3522 |
| Education Policies | The unit establishes the strategic direction of, and formulates plans and policies for, the Education Service. The unit also deals with School Holiday dates and timing of the school day. | 0191 383 4161 |
| Education Pupil Casework | The unit deal with Attendance and Exclusion Issues | 0191 383 4573 |
| Education Resources Unit | The Unit deals with County of Durham School Benevolent Fund and School Crossing Patrols. | 0191 3833925 |
| Education Welfare, Exclusions, Attendance, Child Employment | Education Welfare Service, School Attendance & Exclusions, Child Employment | 0191 383 3302 |
| Educational Psychology Service | Includes the team of Educational Psychologists, the Anti-bullying Service, the Portage Pre-school teaching Service and the Dyspraxia Service | 01388 424901 |
| Electrical Design and Maintenance | Full design and maintenance services for all electrical services within County Council Premises. | 0191 383 4050 |
| Embracing Change | | |
| Environment Income | Environment, Income, Finance | 0191 3833445 |
| Environment Services Finance Enquiries | Contracts, invoices | |
| Environment Services General Enquiries | Highways, Environmental, Design Services | 0191 383 3469 |
| Equalities | Equal Opportunities is associated with, Ensuring that we give people equal chances to access employment. Traditionally this has been seen as the responsibility of Personnel departments. It is generally understood to relate to recruitment and employment practices. | 0191 383 3000 |
| Esh Winning Library | Esh Winning Library | 0191 373 4412 |
| Estates | Responsible for strategic land and property management to ensure that the county council's property portfolio is managed as a corporate resource, ensuring value for money. We also have overall control of all expenditure on the construction, adaptation and maintenance of buildings. Information includes our asset management planning information. | 0191 383 3000 |
| Europe - Finance and Monitoring Team | The Finance and Monitoring Team work alongside the European Team and are responsible for the payment of claims from Single Programme and Single Regeneration Budget(SRB) | |
| European Team | Team responsible for European Funding etc. | 0191 383 3448 |
| Every Child Matters | | |
| Ferryhill Library | Ferryhill Library | 01740 651 236 |
| Fostering | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| Freedom of Information | Freedom of Information Publications Scheme | 0191 383 3602 |
| GIS Team | Geographic Information System (electronic mapping) | |
| Greencroft Educational Psychology Service | | |
| HAUC - County Hall | HAUC - County Hall | |
