| Contact | Description | Telephone |
|---|
| Day Care Centres | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| Design and Conservation Team | Regeneration of Settlements, Environmental Projects | 0191 383 3347 |
| Design and Print Services | Provide a comprehensive photographic, graphic design, colour printing, reprographics and finishing service for the county council and other associated organisations. | 0191 383 3761 |
| Development Control | Ensures that mineral working and waste disposal operations can meet essential needs with the minimum of adverse impact. | 0191 383 3397 |
| Direct Payments | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| DLI Museum and Durham Art Gallery | The building houses the Durham Light Infantry regimental collection and the Durham Art Gallery. It has undergone major redevelopment and is Durham's most modern visitor attraction. | 0191 384 2214 |
| Durham Clayport Library | Durham Clayport Library | 0191 386 4003 Minicom 0191 386 3105 |
| Durham Learning Resources | Integrated support service to schools, including project loan collections of books, models and artefacts, and advice, information and training for teachers | 0191 383 4459 |
| Durham Miner Project | Durham Miner Project | |
| Durham Studies | The Durham Studies collection has many useful sources of information about people and places in County Durham | 0191 383 4478 |
| Durham Studies Projects | Durham Studies Projects | |
| Easington Library | Easington Library | 0191 527 0239 |
| Economic Development Policy | Provides a policy framework for the economic development and regeneration work of the county council and its partners. | 0191 383 3699 |
| Education | General contact for anything to do with learning and education | 0191 383 4574 |
| Education Development Service | Involvement in schools through: phase and subject inspectors; advisory teachers; and a range of consultants supporting national and local strategies. | 0191 383 4090 |
| Education in the Community | Organise and deliver youth and community work and adult education opportunities throughout County Durham. | 0191 383 3259 |
| Education Policies | The unit establishes the strategic direction of, and formulates plans and policies for, the Education Service. The unit also deals with School Holiday dates and timing of the school day. | 0191 383 4161 |
| Education Welfare, Exclusions, Attendance, Child Employment | Education Welfare Service, School Attendance & Exclusions, Child Employment | 0191 383 3302 |
| Educational Psychology Service | Includes the team of Educational Psychologists, the Anti-bullying Service, the Portage Pre-school teaching Service and the Dyspraxia Service | 01388 424901 |
| Electrical Design and Maintenance | Full design and maintenance services for all electrical services within County Council Premises. | 0191 383 4050 |
| Environment Services Finance Enquiries | Contracts, invoices | |
| Environment Services General Enquiries | Highways, Environmental, Design Services | 0191 383 3469 |
| Environmental Issues | Recycling, Energy Management, Sustainable Development,Sustainable Waste | 0191 383 3361 |
| Esh Winning Library | Esh Winning Library | 0191 373 4412 |
| European Team | Team responsible for European Funding etc. | 0191 383 3448 |
| Every Child Matters | | |
| Ferryhill Library | Ferryhill Library | 01740 651 236 |
| Fostering | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| Freedom of Information | Freedom of Information Publications Scheme | 0191 383 3602 |
| GIS Team | Geographic Information System (electronic mapping) | |
| Greencroft Educational Psychology Service | | |
| HAUC - County Hall | HAUC - County Hall | |
| HAUC - Northern Area | HAUC - Northern Area | |
| HAUC - Southern Area | HAUC - Southern Area | |
| Heating Design and Maintenance | Design and maintenance of mechanical services installations associated with buildings. County Council Premises Only | 0191 383 4050 |
| Help Desk | The Durham County Council Help Desk, whose staff will be pleased to assist you or direct your queries to the appropriate person | 0191 383 4567 |
| Highway Adoption | Adopted status roads and footways | 0191 383 3766 |
| Highway Development Control | Highway implications of planned developments and local plans | 0191 383 4145 |
| Highway Maintenance | Winter Maintenance, Road and Footpath maintenance, Annual contracts, Weed Treatment | 0191 370 6000 |
| Highway Management - General Enquiries | | |
| Highways Action Line HAL | Single point of contact regarding Highway and street Lighting issues | 0191 370 6000 |
| Highways Design Schemes and the Local Transport Plan | | |
| Historic Buildings | Historic Buildings - restoration | 0191 383 3364 |
| Home Care | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| Horden Library | Horden Library | 0191 586 3887 |
| ICD Projects | | |
| International Office | Find out how you can get involved with young people in other countries. | 0191 383 3631 |
| Jobs | This is the contact point for all enquiries relating to recruitment and employment at Durham County Council. | 0191 383 3776 |
| Killhope | The North of England Lead Mining Museum near Allenheads in the Durham Dales. | 01388 537 535 |
| Lanchester Library | Lanchester Library | 01207 521 021 |
| Landscape | For advice on the Countryside Agency study of the Character of England, on the protection and management of hedgerows, stonewall work, and historic landscapes. | 0191 383 4076 |
| Learning Network | Learning Network is a project running in Derwentside which provides IT and other basic courses in Community venues and libraries | |
| Learning Support Service | The Learning Support Service team specialise in particular areas of need - including the Behaviour Support Service, Home and Hospital Support Service, EMTAS (Ethnic Minority and Traveller Achievement Services - Language for Learning and Education Service for Travelling Children), Advisory and Specialist Teaching Service and the Sensory Support Service. | 01740 656998 |
| Library Housebound Service | Selection and delivery of library books and spoken word cassettes to readers at home and in care establishments | 0191 383 4224 |
| Local Agenda 21 | County Durham Local Agenda 21 is a partnership of organisations and individuals in the County, committed to finding new ways of making progress towards sustainable development | 0191 383 3361 |
| Mainly Books | Mainly Books - Durham Learning Resources' bookshop for schools. | 0191 383 3694 |
| Metrology Laboratory | Consumer Services Metrology Laboratory | 0191 383 4250 |
| Murton Library | Murton Library | 0191 526 2025 |
| Music | Music library | 0191 383 3602 |
| Music Support Service | Inspire young people in our communities to enjoy music throughout their lives, providing a wide range of high quality musical educational opportunities. | 01388 608421 |
| Newton Aycliffe Library | Newton Aycliffe Library | 01325 312 856 |
| Newton Hall Library | Newton Hall Library | 0191 386 7695 |
| Northern Area | Highway Management for Chester-le-Street, Derwentside, Durham City, Easington | 0191 370 6000 |
| Observatory | County Durham Observatory | 0191 383 5555 |
| Open Learning | Variety of Open Learning courses available in thirteen library service points throughout the county | 0191 383 4231 |
| Parking | Residents and Public Parking in County Durham | 0191 370 6000 |
| Pedal Power | General comments about cycling facilities with County Durham | |
| Pelton Library | Pelton Library | 0191 370 0485 |
| Performance Review - Education | Provide detailed analysis of test and exam results, processes the Durham Baseline Assessment system, supports the LEAs forward planning through pupil forecasting and undertakes a range of specialised statistical analysis. | 0191 383 4183 |
| Peterlee Library | Peterlee Library | 0191 586 2279 |
| Planning Policy | Matters relating to County Council planning policy | 0191 383 4115 |
| Planning Projects | | 0191 383 4102 |
| Planning (Education) | Planning and provision of school places, asset management planning, school organisation and reorganisation, schools and estates liaison to ensure appropriate premises, temporary closure of schools, and co-ordinates departmental health and safety matters. | 0191 383 3199 |
| Press and Publicity Unit | Please forward any comments on County Council Press Releases to this address | 0191 383 3373 |
| Primary School Admissions | Primary School Admissions | 0191 383 4490 |
| Prison Library | | 0191 383 3595 |
| Promotion and Marketing | Marketing and Promotion Team, Culture and Leisure | 0191 383 3657 |
| Public Rights of Way | | 0191 383 3239 |
| Public Transport | Public Transport | 0191 383 3337 |
| Reader Development | Contact for people's views on books and reviews featured on the website. | |
| Reclamation | Reclamation, Environment, Design Services | 0191 383 4089 |
| Reclamation of Derelict Land | | 0191 383 4089 |
| Regeneration | Regeneration initiatives. | 0191 383 4351 |
| Registered Traders Scheme | Please contact us for further information on the County Durham Registered Trader Scheme. | 0845 330 3313 |
| Registrars | Queries about the online system for ordering copy certificates | |
| Residential Homes | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| Road Accident Investigation and Prevention | Remedial scheme design and implementation | 0191 370 6000 |
| Road Safety | Durham County Council Road Safety schemes and initiatives | 0191 383 3768 |
| Road Traffic Accident Statistics | Collection, storage and analysis of road safety related data | 0191 370 6000 |
| Roads and Bridge Schemes | single point of contact for enquires about bridge schemes | |
| Sacriston Library | Sacriston Library | 0191 371 0550 |
| School and Governor Support Service | Providing support and advice to schools, headteachers and governing bodies in particular. | 0191 383 4584 |
| School Governor Training | general and specific governor training aspects | 0191 383 4559 |
| School Transport | Home to school transport | 0191 383 4165 |
| Schools Partnering Project | Schools Partnering Project | |
| Scientific Services | We provide a scientific testing and advisory service to Durham County Council and other local authorities in the North of England. Our UKAS accredited service is also available to private businesses and members of the public. | 0191 383 4232 |
| Seaham Library | Seaham Library | 0191 581 2034 |
| Secondary School Admissions | Secondary School Admissions | 0191 383 4576 |
| Sedgefield Library | Sedgefield Library | 01740 620103 |
| Service Direct | General Service Direct Feedback | |
