| Contact | Description | Telephone |
|---|
| Carers | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| Chester-le-Street Library | Chester-le-Street Library | 0191 388 2015 |
| Chief Executive's Office | Through its Chief Executive's Office, the county council is working to create a more robust, diverse, prosperous and self-sustaining economy for County Durham. | 0191 383 4344 |
| Chief Executive's Office Administration | Administration and financial and staffing support for the Service. | 0191 383 4344 |
| Child Protection | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| Child Protection | Education support for children looked after. | 0191 383 3115 |
| Childminders | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| Children's Homes | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| Children in Public Care and Looked After Children | Children in Public Care and Looked After Children | 0191 586 3522 |
| Chilton Library | Chilton Library | 01388 720 251 |
| Civil and Geotechnical Laboratory General Enquiries | Environment, Design Services, Engineering Laboratory | 0191 383 3472 |
| Community Information Database | Community Information Database | |
| Community Safety | | |
| Community Support Division | Provide support and guidance to individuals, groups and organisations, acting as a link to help the county council and the community work better together. Work alongside county councillors through the Member Area Panels to address local issues and involve people in decision making. | 0191 384 4252 |
| Community Volunteers | Pathfinders (community volunteers) is the contact for the Pathfinders project which supports the work of volunteers who help people develop ICT skills again in libraries and community venues in target wards in County Durham. | |
| Consett Library | Consett Library | 01207 503 606 |
| Consumer Services | Trading standards and consumer services for County Durham | 0191 383 3585 |
| Continuing Professional Development | Contact for CPD enquiries | |
| Cornforth Library | Cornforth Library | 01740 654 320 |
| Corporate Complaint | Make a complaint | 0191 383 4567 |
| Corporate Policy | Facilitates continuous improvement in the County Council's performance, while making the organisation more responsive to the needs of service users. | 0191 383 4964 |
| Corporate Research and Information | Informs the County Council's policy-making process and provides evidence in support of cases for funding. | 0191 383 3497 |
| Corporate Services | Committee and administrative services, consumer and scientific services, estates, legal services and personnel. | 0191 383 3488 |
| Countryside | Environment and the Countryside | 0191 383 3594 |
| Countryside Rangers | Countryside Rangers | 0191-3833594 |
| County Durham Books | The 'publishing wing' of Cultural Services (formerly the Arts, Libraries and Museums department). We design and prepare local history books and sell them in our libraries, through retailers around the country, and by direct sale. | 0191 383 4479 |
| County Durham Business and Learning Partnership | County Durham Business & Learning Partnership is the newly constituted EBLO (Education Business Links Organisation) for County Durham. It is made up of a number of local and national organisations that help education and business work together for the benefit of young people and the business community. | 01740 652 681 |
| County Durham Care | Investing in Modern Services for Older People consultation | |
| County Durham Development Company | Can also be reached via [email protected] | 0191 383 3670 |
| County Record Office | County Record Office | 0191 383 3253 |
| County Treasurer | General contact for the County Treasurer | 0191 383 3520 |
| Crook Library | Crook Library | 01388 762 269 |
| Culture and Leisure | General contact address for the Culture and Leisure Service | 0191 383 3595 |
| Culture and Leisure Administration | Culture and Leisure Administration | 0191 383 3595 |
| Culture and Leisure Information and Community Development | Culture and Leisure Information and Community Development | 0191 383 4231 |
| Customer Services | General contact for Customer Services | 0191 383 3755 |
| Day Care Centres | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| Design and Conservation Team | Regeneration of Settlements, Environmental Projects | 0191 383 3347 |
| Design and Print Services | Provide a comprehensive photographic, graphic design, colour printing, reprographics and finishing service for the county council and other associated organisations. | 0191 383 3761 |
| Development Control | Ensures that mineral working and waste disposal operations can meet essential needs with the minimum of adverse impact. | 0191 383 3397 |
| Direct Payments | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| DLI Museum and Durham Art Gallery | The building houses the Durham Light Infantry regimental collection and the Durham Art Gallery. It has undergone major redevelopment and is Durham's most modern visitor attraction. | 0191 384 2214 |
| Durham Clayport Library | Durham Clayport Library | 0191 386 4003 Minicom 0191 386 3105 |
| Durham Learning Resources | Integrated support service to schools, including project loan collections of books, models and artefacts, and advice, information and training for teachers | 0191 383 4459 |
| Durham Miner Project | Durham Miner Project | |
| Durham Studies | The Durham Studies collection has many useful sources of information about people and places in County Durham | 0191 383 4478 |
| Durham Studies Projects | Durham Studies Projects | |
| Easington Library | Easington Library | 0191 527 0239 |
| Economic Development Policy | Provides a policy framework for the economic development and regeneration work of the county council and its partners. | 0191 383 3699 |
| Education | General contact for anything to do with learning and education | 0191 383 4574 |
| Education Development Service | Involvement in schools through: phase and subject inspectors; advisory teachers; and a range of consultants supporting national and local strategies. | 0191 383 4090 |
| Education in the Community | Organise and deliver youth and community work and adult education opportunities throughout County Durham. | 0191 383 3259 |
| Education Policies | The unit establishes the strategic direction of, and formulates plans and policies for, the Education Service. The unit also deals with School Holiday dates and timing of the school day. | 0191 383 4161 |
| Education Welfare, Exclusions, Attendance, Child Employment | Education Welfare Service, School Attendance & Exclusions, Child Employment | 0191 383 3302 |
| Educational Psychology Service | Includes the team of Educational Psychologists, the Anti-bullying Service, the Portage Pre-school teaching Service and the Dyspraxia Service | 01388 424901 |
| Electrical Design and Maintenance | Full design and maintenance services for all electrical services within County Council Premises. | 0191 383 4050 |
| Environment Services Finance Enquiries | Contracts, invoices | |
| Environment Services General Enquiries | Highways, Environmental, Design Services | 0191 383 3469 |
| Environmental Issues | Recycling, Energy Management, Sustainable Development,Sustainable Waste | 0191 383 3361 |
| Esh Winning Library | Esh Winning Library | 0191 373 4412 |
| European Team | Team responsible for European Funding etc. | 0191 383 3448 |
| Every Child Matters | | |
| Ferryhill Library | Ferryhill Library | 01740 651 236 |
| Fostering | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| Freedom of Information | Freedom of Information Publications Scheme | 0191 383 3602 |
| GIS Team | Geographic Information System (electronic mapping) | |
| Greencroft Educational Psychology Service | | |
| HAUC - County Hall | HAUC - County Hall | |
| HAUC - Northern Area | HAUC - Northern Area | |
| HAUC - Southern Area | HAUC - Southern Area | |
| Heating Design and Maintenance | Design and maintenance of mechanical services installations associated with buildings. County Council Premises Only | 0191 383 4050 |
| Help Desk | The Durham County Council Help Desk, whose staff will be pleased to assist you or direct your queries to the appropriate person | 0191 383 4567 |
| Highway Adoption | Adopted status roads and footways | 0191 383 3766 |
| Highway Development Control | Highway implications of planned developments and local plans | 0191 383 4145 |
| Highway Maintenance | Winter Maintenance, Road and Footpath maintenance, Annual contracts, Weed Treatment | 0191 370 6000 |
| Highway Management - General Enquiries | | |
| Highways Action Line HAL | Single point of contact regarding Highway and street Lighting issues | 0191 370 6000 |
| Highways Design Schemes and the Local Transport Plan | | |
| Historic Buildings | Historic Buildings - restoration | 0191 383 3364 |
| Home Care | Please contact Social Care Direct, a team of dedicated officers who are your first point of contact if you feel need help from Social Care and Health. | 0845 8 50 50 10 |
| Horden Library | Horden Library | 0191 586 3887 |
| ICD Projects | | |
| International Office | Find out how you can get involved with young people in other countries. | 0191 383 3631 |
| Jobs | This is the contact point for all enquiries relating to recruitment and employment at Durham County Council. | 0191 383 3776 |
| Killhope | The North of England Lead Mining Museum near Allenheads in the Durham Dales. | 01388 537 535 |
| Lanchester Library | Lanchester Library | 01207 521 021 |
| Landscape | For advice on the Countryside Agency study of the Character of England, on the protection and management of hedgerows, stonewall work, and historic landscapes. | 0191 383 4076 |
| Learning Network | Learning Network is a project running in Derwentside which provides IT and other basic courses in Community venues and libraries | |
| Learning Support Service | The Learning Support Service team specialise in particular areas of need - including the Behaviour Support Service, Home and Hospital Support Service, EMTAS (Ethnic Minority and Traveller Achievement Services - Language for Learning and Education Service for Travelling Children), Advisory and Specialist Teaching Service and the Sensory Support Service. | 01740 656998 |
| Library Housebound Service | Selection and delivery of library books and spoken word cassettes to readers at home and in care establishments | 0191 383 4224 |
| Local Agenda 21 | County Durham Local Agenda 21 is a partnership of organisations and individuals in the County, committed to finding new ways of making progress towards sustainable development | 0191 383 3361 |
| Mainly Books | Mainly Books - Durham Learning Resources' bookshop for schools. | 0191 383 3694 |
| Metrology Laboratory | Consumer Services Metrology Laboratory | 0191 383 4250 |
| Murton Library | Murton Library | 0191 526 2025 |
| Music | Music library | 0191 383 3602 |
| Music Support Service | Inspire young people in our communities to enjoy music throughout their lives, providing a wide range of high quality musical educational opportunities. | 01388 608421 |
| Newton Aycliffe Library | Newton Aycliffe Library | 01325 312 856 |
| Newton Hall Library | Newton Hall Library | 0191 386 7695 |
| Northern Area | Highway Management for Chester-le-Street, Derwentside, Durham City, Easington | 0191 370 6000 |
| Observatory | County Durham Observatory | 0191 383 5555 |
